P&O CRUISES

P&O Cruises experience

Our service

It's your holiday (with a little help from our team)

We wouldn’t be where we are today, Britain’s favourite cruiseline, if it wasn’t for our team. Regardless of how impressive our ships are, if we didn’t have the high levels of service that we do on board, our passengers wouldn’t come back, but they do.

Time is invested in our carefully selected staff. Before they step on board, they are inducted into P&O Cruises through a comprehensive on shore training programme. Once on board the training continues with On Board Trainers visiting each ship for up to a month at a time.

You will find a passenger to staff ratio of 2:1 on board equalling an intuitive, but unobtrusive service at all times. From our British Officers to skilled galley staff, all are completely professional and nothing is ever too much trouble.

  • An eye for detail

    An eye for detail

    With so many companies offering cruising holidays, what makes P&O Cruises a cut above the rest? Maybe it’s because we think the little things are just as important as the big ones:

    • Creating a dedicated welcome pack for children
    • Providing personal in cabin pamper treats
    • Ensuring your glass is never empty at dinner
    • Producing a daily ship’s newspaper with the latest headlining stories
    • Stewards who remember your favourite drink
    • Turning your bed down every evening

    When you combine these with our other unique touches we hope that you will agree our service is second to none.

  • Making life easy

    Making life easy

    We work tirelessly to attend to your needs before you even realise you have them. From arrival to departure, we have developed features that we hope help make your holiday as relaxing as possible. These include such things as a quicker check in process so that you're not kept waiting, to Balcony Dining so you can enjoy the ship's fine cuisine from the comfort of your own cabin. You may not even notice our other features. This is deliberate – they are not there to be seen, just enjoyed.

  • An elevated holiday experience

    An elevated holiday experience

    P&O Cruises are in the midst of a 13 million pound 'Elevation’ project, our commitment to raising our standards even higher. A selection of the refinements and initiatives you will experience on your holiday include:

    • Cabins - New Slumberland eight-inch deep 'Gold Seal' posture sprung mattress and luxury pamper packs
    • Dining – Marco Pierre White and Gary Rhodes restaurants, Balcony Dining and enhanced children' teas
    • Entertainment – Noddy and Mr. Bump from the Mr. Men Show, more celebrity speakers and live Premier football
    • Shore excursions – 'Once in a lifetime' experiences and family tours

A world of choice

If you want your holiday to be extraordinary, you've come to the right place.

Choose P&O Cruises and the extraordinary happens every day.

Imagine awaking to a new view each morning.

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