Accessibility on City Stays and Land Tours


If you have booked a hotel with us as part of a pre or post cruise package (City Stays and Land Tours), and have special hotel accommodation requirements, please let us know as soon as possible so we can secure a suitable room for you. This will be subject to availability as accessible/ adapted hotel rooms are limited.

Transfers to and from your hotel

If you are a full-time wheelchair/mobility scooter user or are unable to board a coach, let us know. We'll ensure our chosen supplier is aware of your needs and provides the most suitable vehicle available.

Special requirements

To tell us about your accommodation or transport requirements, please speak with our Customer Contact Centre on 0345 355 5111. Local call charges apply.