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Guidance for non-British and non-Irish passport holders travelling to the UK
From 2025, if your P&amp;O Cruises holiday enters or transits through the UK and you are an eligible&nbsp;EU&nbsp;or eligible&nbsp;non-EU citizen, you will need to apply for an Electronic Travel Authorisation (ETA) from the UK Government – in advance of travel – to be granted permission to enter the UK.
Please note: an ETA is required for all&nbsp;EU&nbsp;and&nbsp;non-EU citizens, including babies and children aged under 18 who do not require a visa for short stays or do not have any other UK immigration status. British and Irish citizens who travel on a British or Irish passport, or a passport showing an eligible certificate of entitlement,&nbsp;do not&nbsp;need an ETA to travel to the UK.
For all other travellers, an ETA will be required from the following dates:
Non-EU nationals 
 You can now apply for an ETA, they are required to travel to the UK from&nbsp;8 January 2025.
EU nationals 
 You can now apply for an ETA, they will be required for travel to the UK from&nbsp;2 April 2025.
ETA applications can be made online at the official ETA website or via the UK ETA app (available on the Google Play and Apple app stores). Please carry proof of your ETA status (either a printout or a screenshot) for the duration of your voyage, as you will need to present this when asked.
A decision on an ETA is usually granted within 3 days, however, to avoid disruption to your journey, and being denied entry into the UK or boarding at the terminal at your own expense, please allow plenty of time to submit your application as a decision may take longer. Please note, ETAs cost £10 per person and are valid for a period of two years (or until your passport expires).
All information correct at time of publication For the most up to date information on obtaining an ETA for your voyage please visit the official&nbsp;<a href="https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta" target="_blank" rel="noopener noreferrer">UK Government website</a>&nbsp;or&nbsp;<a></a><a href="https://www.youtube.com/watch?v=EQVvTTbHIu4" target="_blank" rel="noopener noreferrer">watch this video</a>&nbsp;to learn more about ETA.

OFFER ENDS 26 AUGUST 2025

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It's your responsibility to apply and pay for an ETA, and to check that it’s been granted before you travel.

Am I responsible for getting an ETA, or does P&O Cruises handle it?

You can apply for an ETA for someone else, but each person’s application must be made and paid for separately. If you’re using the ETA app, the other person will need to be with you when you apply for them so you can take their photo. If the other person isn’t with you at the time of applying, you’ll need to use the website instead.

Can I apply for an ETA on behalf of someone else?

You may still be able to travel to the UK if:
<ul>
<li>Your UK passport was issued in 1989 or later (even if it is now expired), and</li>
<li>You are travelling with a valid passport from your other nationality.</li>
</ul>
You must carry&nbsp;both passports&nbsp;with you when you travel.
Please note that acceptance for travel is at the discretion of your carrier. We recommend ensuring you have both passports available and ready for inspection if requested.

Can I still travel to the UK if my UK passport is expired?

You can travel with an ETA until its expiry date.

Can I travel with my ETA until its expiry date? Or does it need to have a certain number of days remaining, like a passport does?

All guests who are visa-exempt will require an ETA. ETIAS has no bearing on whether you need an ETA. If you’re unsure whether you need an ETA, please check the rules on the&nbsp;<a href="https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta">UK government website</a>.

Do I need an ETA if I have an ETIAS?

Your ETA will be checked at the cruise terminal, so be sure to bring proof of it with you (a screenshot or printout).

Do I need to show my ETA at immigration?

You can apply for an ETA from the UK government on the official ETA website or via the UK ETA app (available from Google Play and the Apple App Store on smart devices). Be sure to only apply through the official ETA website or app, as there may be scam websites operating. For help with obtaining visas, we recommend contacting our preferred provider, CIBT, on 0207 620 6487 (additional charges will apply).&nbsp;

How do I apply for an ETA?

Up to six months at a time. There’s no limit on the frequency of visits and there’s no maximum cumulative period you can spend in the UK.

How long can I visit the UK for with an ETA?

Please check the most up-to-date information about costs on the&nbsp;<a href="https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta">UK government website</a>.

How much does an ETA cost?

An ETA application is usually approved within 3 days, but to avoid disruption to your journey, and being denied entry into the UK or boarding at the terminal at your own expense, please apply well in advance, as a decision may take longer.
All information is correct at the time of publication. For the most up-to-date information on obtaining an ETA for your cruise please visit the official&nbsp;<a href="https://www.gov.uk/eta">UK Government website</a>.&nbsp;

How quickly will I receive my ETA?

If your holiday departs from, disembarks in, or enters the UK for a port call, and you’re an eligible EU or non-EU citizen&nbsp;who doesn’t require a visa for travel, you’ll need an ETA for your holiday, even if you don’t intend to leave your ship in the UK.
More information on ETA requirements can be found on the&nbsp;<a href="https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta">UK government website</a>. We recommend familiarising yourself with ETA requirements to make sure you have all the correct paperwork needed for your P&amp;O Cruises holiday.

How will this affect my P&O Cruises holiday?

You can apply for your own ETA, but, if you need your travel agent to apply on your behalf, please speak to them directly. You’ll need to give them authorisation and you’ll both need to sign to confirm this. You can find out more about this&nbsp;<a href="https://www.gov.uk/guidance/apply-for-an-electronic-travel-authorisation-eta">here</a>.

I booked my cruise through a travel agent. Can they apply for my ETA?

It’s your responsibility to ensure you have the correct documents before you travel to or transit through the countries included in your itinerary. Therefore, we can’t offer a refund if you’ve attempted to travel without the correct documents.

I didn't know I needed an ETA and have been denied boarding. Can I claim a refund for the cost of my holiday?

If you don’t have the correct travel documents, including an ETA, you’ll be denied boarding at the airport or cruise terminal. If this happens, you won’t receive a refund for your holiday, and you’ll be liable for any fine or other costs incurred by P&amp;O Cruises as a result.

If my ETA application is denied, can i claim a refund for the cost of my holiday?

Yes, if you’re on board when the new travel rules take effect, you’ll need an ETA to disembark in Southampton. If you haven’t already done so, please apply for an ETA as soon as possible. You’ll need this to board your ship at the start of your holiday.&nbsp;

I'll be on board my ship when the changes are introduced. Do I still need to apply for an ETA to disembark in Southampton?

If your ETA application has been denied, we recommend contacting the UK government. Guests must ensure that they have the necessary travel documents for their holiday. P&amp;O Cruises is not responsible for obtaining the necessary travel documents for any Guest; this is the responsibility of the individual Guest.

My ETA application has been denied and I already have a holiday booked. What happens now?

Your ETA must be valid until after you’ve left the UK following your holiday.&nbsp;

My ETA will expire during my cruise. Is that OK?

If you arrive at the cruise terminal without a valid ETA, you’ll be denied boarding at your own expense.

What happens if my ETA is denied when I get to the cruise terminal?

An ETA is advanced permission to travel to, or transit through, the UK. An ETIAS is advanced permission to travel to, or transit through, Europe.

What's the difference between an ETA and an ETIAS?

For non-EU nationals 
An ETA for eligible non-EU nationals is a requirement to travel to the UK from 8 January 2025. 
&nbsp;
For nationals from Gulf Cooperation Council countries
It’s already a requirement for nationals of Gulf Cooperation Council countries to have an ETA to travel to the UK. 
&nbsp;
For EU nationals 
ETA applications for eligible EU nationals can be submitted from 5 March 2025, and will be needed for travel to the UK from 2 April 2025.

When does ETA become a requirement?

You’ll receive a decision on your application from the UK government. P&amp;O Cruises is not involved in processing, approving or informing guests about decisions on ETA applications.

Will I be notified of the outcome of my application?

An ETA is valid for two years or until your passport expires (whichever comes first) and for an unlimited number of journeys to the UK within that period.

Will I need to apply for an ETA every time I travel to the UK?

Once your ETA has been granted, you don’t need to do anything except bring a screenshot or printout on holiday with you.&nbsp;

Will I need to enter details of my ETA on My P&O Cruises before arriving at the cruise terminal?

Yes, every infant and child will need their own ETA.

Will my children need ETAs?

Frequently asked questions

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<ul>
<li>Mount Teide, Tenerife</li>
<li>Volcanoes, such as Timanfaya National Park in Lanzarote</li>
<li>The Water Kingdom at Siam Park, Tenerife</li>
<li>Masca Valley, Tenerife</li>
<li>Beaches, including Famara Beach (Playa de Famara), Lanzarote</li>
</ul>

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What's the time zone in the Canary Islands?

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Which islands make up the Canary Islands?

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