Our party of 4 were put on the Thomas cook flight even though we booked 1year ahead so we wanted to go on the tui flight so the baggage was bonded both ways as we are all pensioners. The in flight on the Thomas cook was disgusting we had been delayed for 1 1/2 hrs , we bought drinks and coffee on the first time of the cabin crew next time they came round later in the flight with free tea and coffee but all p&o customers were not included so they stopped the trolley at where the package customers sat and where the p&o customers started ,so we were not impressed !! Also the 18% added in the crius e shops was a no no, we usually like to buy several things but this made items more expensive and we thought the items in the shops and around the atrium were not up to usual p&0 standard If it had not been these issues the actual cruise was excellent and enjoyable.

this was our first cruise with P&O everything went well. All the staff were exceptional the ship was clean the restaurants were superb and the entertainment was fantastic. we were disappointed that we were unable to track our on board spending in our room and had to go to reception where they were extremely busy. We have cruised with other companies with off a full drinks package which we prefer and for that reason we would probably cruise with those companies in the future.

The service of our room steward was was very good our wiaters in the dinnig room were excellent with nothing too much trouble

Good value for money
All in all this was a good cruise. We thought the boat was good, the food excellent, good choice in the main dining rooms and buffet. Service was good. In fact the only thing we didn't really like was their choice of stopping at kiel which we thought was dull. Other than that good value for money.

First class. Have only ever cruised with P&O for 37 years. Can’t fault it and would definitely cruise with them again and recommend them.