You can book wedding spa treatments when planning your special day. These will be added to your on-board account.All additional spa services can be booked in advance on My P&amp;O Cruises. Payment is taken at the time of booking. Because the Oasis Spa is so popular with our guests, we recommend booking in advance of your departure.

Can I add spa treatments to my wedding booking?

Before your holiday:If you need to amend or cancel a spa treatment or service before your holiday starts, you can do so via My P&amp;O Cruises, free of charge, up until three days before your departure date.Refunds will be applied to the card that was used to purchase the spa treatment or service and you will receive confirmation of your amendment or cancellation via email.&nbsp; If you have a query, you can also call the team&nbsp;on&nbsp;0800 369 9901 between 9am – 5pm, Monday – Friday.&nbsp; On board: You can amend or cancel a spa treatment or service on board. However, cancellations may incur a charge.Your prepaid spa booking is fully refundable on board up to 24 hours before your treatment time. If you cancel on board within 24 hours&nbsp;of your appointment, you will be charged a&nbsp;50% cancellation fee*.*This is subject to change.

Can I cancel or amend a spa appointment or package?

Yes, please advise the spa manager onboard, and she/he will adjust the price accordingly and refund the difference.

Does the Spa price match pre-booked services, if the price onboard is lower than the price paid pre-cruise?

Most spa and salon facilities and services are accessible to everyone. Unfortunately, however, there are some restrictions:Fitness classes:We can’t offer classes for wheelchair users or guests with restricted vision.Thermal Suites:&nbsp;We’re unable to offer access to our Thermal Suites to wheelchair users or service animals.Access to the Hydrotherapy Suite:&nbsp;On Britannia, the Thermal Suite is accessible. However, the pool doesn’t have a hoist – only steps into the pool.The Retreat:We’re unable to help wheelchair users onto the loungers in The Retreat. Carers can access The Retreat free of charge when accompanying a wheelchair user who has purchased a spa package. However, the carer doesn’t have access to the other benefits of the package.

Is the Oasis Spa and Salon accessible for guests with disabilities?

Yes, every ship has a gym.&nbsp;The Oasis Health Club offers personal training sessions and fitness classes including:<ul><li>Tour De Cycle</li><li>Yoga</li><li>Pilates</li><li>Body Composition</li><li>Nutritional Consultation</li><li>Body Sculpt Boot Camp</li><li>Push 'n' Lift</li><li>TRX (Britannia only)</li><li>Bungee Fit (Britannia only)</li></ul>GymOur gyms are open to all guests and are fully equipped with all the latest Technogym equipment. They’re staffed by trained fitness instructors who are on hand to give you help and guidance. Personal Trainers are also available to tailor bespoke fitness programs to help you reach your fitness goals.Equipment includes:<ul><li>Bikes</li><li>Treadmills</li><li>Cross-trainers</li><li>Rowing machines</li><li>Free weights</li></ul>&nbsp; To view the location of the gym on each ship, please view the relevant&nbsp;<a href="https://www.pocruises.com/cruise-ships">deck plan</a>.

Is there a gym on board?

Britannia, Ventura, Azura, Iona and ArcadiaFacilities on board these ships include:<ul><li>Thermal Suite with heated rooms – such as sauna, steam room, arctic cold room (on board Britannia and Azura only) – experience showers, heated beds and Hydrotherapy Suite (on board Britannia, Arcadia and Iona only).</li><li>Dry relaxation room.</li><li>Treatment rooms including a couples room.</li><li>Salon providing hair and nail services.</li><li>Gym with cardio and weight machines. The gym offers timetabled studio classes as well as personal training services.</li></ul>Aurora<ul><li>Facilities on board these ships include: </li><li>Communal steam room and sauna.</li><li>Treatment rooms.</li><li>Salon providing hair and nail services.</li><li>Gym with cardio and weight machines. The gym offers timetabled studio classes as well as personal training services.</li></ul>Mobile wash basinsAll ships excluding Britannia and Azura offer mobile wash basins for wheelchair users.

What facilities does the Oasis Spa and Salon offer?

A Signature Service or Signature Treatment are recommendations from our expert Spa Managers on board our ships.

What is a Signature Service or Signature Treatment?

Elemis products are used in the spa, and Kérastase and L’Oreal brands are used in the salon. All the products are available to buy on board too.

What kinds of products are used in the Oasis Spa and Salon?

The Retreat is available to book 365 days before your departure date, up until 3 days before you sail.&nbsp;You can also book at the Spa reception once on board.&nbsp;If you'd like to book a day pass, this can be arranged on board via the Spa reception.

When can I book The Retreat?

All areas of the Spa are fully operational therefore your Spa experience will not be impacted.

Will there be any restrictions that may impact my spa experience?

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Beach in the port of Bridgetown, Barbados

Escape to a haven of tranquillity onboard P&amp;O Cruises. Indulge in&nbsp;pampering spa treatments, unwind in soothing&nbsp;thermal suites, and discover serene&nbsp;relaxation spaces. We also have expert stylists, and state-of-the-art fitness options to ensure you return home feeling renewed and revitalised. 
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You can now book spa treatments on embarkation day. Please ensure your treatment fits with your embarkation time. If you experience a delay with this, just visit the spa when you are on board and we’ll help you find a new time that suits you.

FAQs

On most of our ships, for a little extra, you'll find The Retreat*, a premium VIP open-air deck area where you can have outdoor spa treatments in the privacy of shaded cabanas. Among serene and sophisticated surroundings, you'll find day beds, private cabanas, and complimentary smoothies or fruit platters, while you take in the panoramic ocean views, 
 
*Please note the Retreat is not available on Aurora or Arcadia.

Immerse yourself in the hydrotherapy suite, featuring massaging jets and air recliners that promote relaxation, improve circulation, and relieve muscle tension.

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Unwind in our traditional sauna, where the warm, dry heat promotes relaxation, detoxification, and improved circulation, leaving you feeling rejuvenated and refreshed.

Delight in our experience showers, offering a range of water temperatures and pressures infused with aromatherapy to invigorate your senses and enhance relaxation.

Breathe deeply in the steam room, enveloped in soothing, moist heat that enhances relaxation, clears the skin, and revitalises the senses.

Relax on our heated beds, designed to soothe muscles, relieve tension, and provide a comforting, warm environment for ultimate relaxation.

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Walk into wellness and give in to some serious pampering in the safe hands of our expert team. Why resist the tempting choice of therapies to soothe away stress and rejuvenate the mind, body and soul?

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