P&O Cruises boarding passes are needed for all of our holidays. This guide explains how to find and download your boarding pass, so you’re ready to board your P&O Cruises ship on the day your cruise begins.

How do I find and download my cruise boarding pass?

The information in this guide relates to the boarding passes needed to board our ships. If your holiday includes flights, please also read:&nbsp;<a href="/help-hub/centre/flights/flight-check-in">How do I check in for my flight?</a>

I’m having difficulty uploading a photo in online check-in

<h2>I’m having difficulty uploading a photo in online check-in</h2>Don’t worry. If you can’t upload a photo, you'll still be able to complete online check-in and download your boarding pass. Our crew will take your picture at the cruise terminal.&nbsp;

I downloaded my boarding passes, but now I can’t find them

<h2>I downloaded my boarding passes, but now I can’t find them</h2>Check the ‘downloads folder’ on your device or your web browser. If you still can’t find them, log in to My P&amp;O Cruises and download your boarding passes again.&nbsp;

title

description

Article Info Model

How do I find and download my cruise boarding pass? 

OFFER ENDS 26 AUGUST 2025

Suggest a topic or something you'd like to know more about

Thank you for submitting feedback.

Thanks!

Have we missed anything?

My boarding passes aren’t downloading?

<h2>My boarding passes aren’t downloading?</h2>Check that you’ve enabled ‘pop-ups’ on your web browser. If you have a pop-up blocker enabled, this could prevent your boarding passes from downloading.&nbsp;

I’ve downloaded my boarding passes, but some details are wrong

<h2>I’ve downloaded my boarding passes, but some details are wrong</h2>Please get in touch with our <a href="/contact-us">Customer Contact Centre</a> as soon as possible.

I can’t print my boarding passes as I don’t have a printer

<h2>I can’t print my boarding passes as I don’t have a printer</h2>No problem. Just download your boarding passes to your phone and have them ready to show when you arrive at the cruise terminal.<h3>Handy tips</h3>1. Keep your boarding passes on you Don’t delete your boarding pass or throw it away as soon as you get on board, as you’ll need it to scan in at your muster station (your emergency meeting point on board). 2. Make purchases using your boarding pass If your cabin isn’t ready when you board the ship, you may use the barcode on your boarding pass to buy food or drinks while you wait.

sm-Facebook

sm-Instagram

sm-Youtube

sm-Pinterest

AbtaLogo

AtolLogo

Online check in opens 21 days before departure We’ll email the lead guest on your booking when this date arrives.&nbsp;Once you've checked in online and your cabin number has been assigned (no later than 3 days before departure), you'll be able to download your cruise boarding pass from the Online Check-in section of <a title="My P&amp;O Cruises login page" href="/login/manage-booking">My P&amp;O Cruises</a>.

Why is the boarding pass download button still greyed out?

<h2>Why is the boarding pass download button still greyed out?</h2>For your boarding passes to be available,&nbsp;three things must happen:<ol><li>You must complete your ‘Guest information’ in the ‘Before you sail’ section of My P&amp;O Cruises.

</li><li>You must have been assigned a cabin (please don’t worry if your cabin hasn’t been assigned – it’s common for Saver price cabins to be assigned within this 21-day window) </li><li>You must have checked in online for your holiday in My P&amp;O Cruises

&nbsp;</li></ol>When all three conditions are met, your boarding passes will be available to download. Just click the ‘download’ button and they’ll download as a PDF file to your device.&nbsp;&nbsp;

How do I get to My P&O Cruises to download my boarding passes?

<h2>How do I get to My P&amp;O Cruises to download my boarding passes?</h2>From our website, click on ‘My cruises’ in the main menu.

Go to ‘Manage my holiday’ (this is the first option) and click on ‘Booking Summary’.

This will open the log in page for <a href="/login/manage-booking">My P&amp;O Cruises</a>.You’ll need your booking reference to log in. You can find this on any email from us that relates to your holiday.You can then fill out your guest information and – if online check-in is open – check in for your holiday. Just remember, you’ll only be able to do this from 21 days before sailing, and once your cabin has been assigned.&nbsp;

How do I check in?

<h2>How do I check in?</h2>Sign in to your booking in My P&amp;O Cruises and then press the dark blue ‘check in’ button. You’ll then be taken through the steps to check in online. For a more detailed explanation, please see: <a href="/help-hub/centre/getting-ready-to-sail/checking-in-online/how-do-i-check-in-online">‘How do I check in online?</a>'.&nbsp;

P&O Cruises boarding passes are needed for all of our holidays. This guide explains how to find and download your boarding pass, so you’re ready to board your P&O Cruises ship on the day your cruise begins.

Sign up to hear from us

Get to know us

https://www.pocruises.com/frequently-asked-questions

https://www.pocruises.com/request-a-brochure

Support

https://www.pocruises.com/manage-my-booking

https://www.pocruises.com/deals/promotion-terms-and-conditions

https://www.pocruises.com/cruise-destinations

https://www.pocruises.com/new-to-cruising/whats-included

Useful links

https://www.pocruises.com/legal-and-privacy/privacy/cookies

https://www.pocruises.com/legal-and-privacy

https://www.pocruises.com/company-information

https://www.pocruises.com/legal-and-privacy/consumer-protection

https://www.pocruises.com/essential-information/safety-and-security

https://www.pocruises.com/legal-and-privacy/booking-terms-and-conditions

Footer Bottom

Stay connected

https://www.pocruises.com/account/my-details

https://www.pocruises.com/account/my-preferences

https://www.pocruises.com/login/pay-balance

https://www.pocruises.com/my-account/brochures/request-a-brochure

Avatar menu

On board

Discover cruising

Help

https://www.pocruises.com/deals/cruise-deals

https://my.pocruises.com/api-mc/mc-getCruiseSummary/v1

How do I find and download my cruise boarding pass?

Top tip

Still have questions?

Have we missed anything?