You can email our Customer Services team at customerservices@pocruises.com
Or, send us a letter by post to:
Guest Relations
Carnival House
100 Harbour Parade
Southampton
Hampshire
SO15 1ST
We aim to respond to your enquiry as soon as possible, however we may take up to 28 days to respond if further investigation is required. If this is the case a member of staff will be in touch to advise this.
