Call us - opening hours

If you'd like to call us on 0344 338 8003* , our opening hours are: Monday - 8:30am - 6:00pm Tuesday - 8:30am - 6:00pm Wednesday - 8:30am - 6:00pm Thursday - 10:00am - 6:00pm Friday - 8:30am - 6:00pm Saturday - 8:30am - 6:00pm Sunday - closed *Local call charges apply.

Customer Support

We're here to help. Take a look at our frequently asked questions, or contact us on one of the methods below.

Browse our 'Frequently Asked Questions'

Coronavirus (COVID-19) related queries

For Coronavirus (COVID-19) related queries please visit our COVID-19 Hub.

Due to the dynamic and evolving situation of Coronavirus, we as a business are working in accordance with Government advice and have moved to a primary, remote Contact Centre. This is to ensure during these times we can continue to operate as a business whilst taking additional measures to protect our staff.

If you test positive for COVID-19 within 7 days of returning from your holiday, please complete this form to help us identify any crew members who may have been in close contact with you during your cruise. This is in addition to following the guidance detailed on the UK Government website found here.

Email P&O Cruises

Please select from one of the following options to ensure we can help you with your query. We aim to respond to your enquiry as soon as possible. If your query is of an urgent nature, or if you depart within the next 48 hours, please call our Contact Centre on 0344 338 8003, where one of our Cruise Experts will be happy to help. If you have booked with a Travel Agent and have a question about your booking please contact your Agent directly.