Customer Support

We're here to help. Take a look at our frequently asked questions, or contact us on one of the methods below.

If you'd like to call us on 0344 338 8003*, our opening hours are:

Monday - 8:30am - 8:00pm

Tuesday - 8:30am - 8:00pm

Wednesday - 8:30am - 8:00pm

Thursday - 8:30am - 8:00pm

Friday - 8:30am - 8:00pm

Saturday - 8:30am - 6:00pm

Sunday - 10:00am - 5:00pm

On Bank Holidays we will be open 10:00am - 5:00pm

*Local call charges apply.

 

If calling from overseas, please call us on +44 344 338 8635

*International call charges apply.

Please note, the contact centre will be operating under different opening hours on the following dates: 

7th November - open at 10:00

Information security

All guests are reminded that travel information is personal, and guests should always protect their personal information – including their booking number. Whether booking a new cruise, making booking changes or simply asking questions, guests should only call P&O Cruises Customer Contact Centre on 0344 338 8003*, or your travel agent for any questions or booking changes.