Gifts

 1. Order your gift

If you want to treat someone heading off on their holiday (or even if you’re travelling with them), it’s easy to order a gift – just call the contact centre and they’ll get it sorted for you. 

2. Confirmation

Once you have ordered your gift over the phone, your bank statement will be your proof of purchase.

3. Your gift arrives onboard

Gifts and vouchers will be delivered to the guest's cabin on embarkation day, while gifts like wine can be delivered to a restaurant of your choice.

Frequently asked questions

 

1. Can you buy P&O Cruises gift vouchers for a holiday? 

No, you cannot purchase P&O Cruises gift vouchers for a holiday.

2. Can you buy P&O Cruises gift vouchers for shore experiences?

No, you cannot purchase P&O Cruises gift vouchers for shore experiences.

3. Can you order flowers for someone on a cruise?

We have a variety of florist items available; you’ll find a full list here. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth.

4. How can I order a gift for someone's birthday on a cruise?

We offer a Birthday Package. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth.

5. Can I buy something for someone on a cruise? 

We offer a range of Gift packages and treats. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

6. Can I arrange a special occasion on board a cruise?

Yes, you can book one of our Ceremonies at Sea packages, which include a Wedding at Sea, Just the Two of Us, Renewal of Vows and Engagement packages. To get in touch with our Ceremonies team, please call 03443 388 595, email ceremonies@carnivalukgroup.com. We also offer a range of Gift packages and treats, for example to celebrate a birthday, an anniversary or other milestone.

You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

7. Can I arrange a birthday cake on a cruise?

Yes, you can choose cakes and tasty treats from our Special treats packages, or select the Birthday Package from our Gift packages. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

8. Can I arrange a surprise for an anniversary on a cruise? 

Yes, you can select one of our Gift packages, such as the Ultimate Celebration Package. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111. You can also consider booking one of our Ceremonies at Sea packages. To get in touch with our Ceremonies team, please call 03443 388 595, email ceremonies@carnivalukgroup.com. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

9. Can I arrange a birthday gift for someone on a cruise?

We offer a Birthday Package, which you can view here. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

10. What kind of gifts are available for special events on a cruise?

We offer a range of Gifts and Special treats packages for occasions such as birthdays and anniversaries, including cakes, chocolates, Champagne breakfast in bed, flowers and more. You’ll find our Gifts and Special treats packages here. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. You can also book one of our Ceremonies at Sea packages, which include a Wedding at Sea, Just the Two of Us, Renewal of Vows and Engagement packages. To get in touch with our Ceremonies team, please call 03443 388 595, email ceremonies@carnivalukgroup.com or find out more here. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

11. How can I book/order a surprise with P&O Cruises?

You’ll find our Gifts and Special treats packages here. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. You need to place your order up to four days before the cruise departs.

12. Can I arrange a gift in cabin as a surprise? 

Yes. We offer a range of Gift packages. You need to place your order up to four days before the cruise departs. Please call the dedicated team at our Customer Contact Centre on 03453 555 111, giving the recipient’s full name and date of birth. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

13. How to gift a cruise?

You can book a cruise as a gift for someone only if you’re the lead person on the booking and the recipient is travelling with you. We offer a range of Gift packages.

Terms and conditions

*The Black Friday 20% off selected gift and floristry packages ends at 6pm on Saturday 2 December 2023 due to our contact centre being closed on Sunday 3 December 2023. Please note that gift and floristry package purchases can be made until 4 days before departure, which may be earlier than the current offer end date of 2 December 2023. Offer is subject to availability. 

Higher prices were in effect prior to 21 November 2023. The discount has already been applied to all applicable products. We reserve the right to withdraw this offer at any time. 

~ Dining reservation must be made on board. All prices are subject to change. In the event that an item is unavailable or temporarily out of stock, the item may be substituted at P&O Cruises discretion. Please note that the items purchased may not be refunded or exchanged for another item, or for onboard spending money. Gifts may differ from the pictures shown. In respect to gifts that include alcohol, the recipients must be over 18 years of age. P&O Cruises do not issue confirmation of gift orders – your bank statement is proof of purchase.

Book up to four days before cruise departure, by calling our customer contact centre or by contacting your travel agent. Our lines are open Monday to Friday from 9am to 5pm, excluding bank holidays. Local call charges apply.

All prices are subject to change. In the event that an item is unavailable or temporarily out of stock, the item may be subst ituted at P&O Cruises discretion. Please note that the items purc hased may not be refunded or exchanged for another item, or for on board spending money. Gifts may differ from the pictures shown. In respect to gifts that include alcohol, the recipients must be over 18 years of age. P&O Cruises do not issue confirmation of gift orders – your bank statement is proof of purchase.