Flexible payment options

These Terms and Conditions apply to the P&O Cruises Pay Monthly Payment Plan (“Pay Monthly”). By agreeing to use Pay Monthly, the guest agrees to be bound by these Terms and Conditions. These Terms and Conditions are supplemental to the P&O Cruises Booking Conditions (“Booking Conditions”) which can be accessed on www.pocruises.com. In the event of any conflict between these Terms and Conditions and the Booking Conditions, these Terms and Conditions shall prevail.

To be eligible for Pay Monthly, the guest must register a valid debit or credit card with his/her P&O Cruises booking. The guest or P&O Cruises may cancel Pay Monthly at any time prior to the normal balance due date, in which case all monies paid will be retained by P&O Cruises and applied to the booking. If the booking is cancelled by the guest, all monies minus the deposit will be returned. If the booking is cancelled after the balance due date, by which point Pay Monthly as applicable to that booking should already have completed, cancellation charges will be payable as set out in the Booking Conditions.

The guest must make the usual initial deposit payment against their booking. Equal monthly payments will be calculated and these will be charged to the debit or credit card registered to the lead booking guest until the balance due date. If the full remaining balance is not evenly divisible then the guest’s final payment amount may vary slightly.

The monthly payments will automatically be recalculated if adjustments are made to the booking (e.g. adding or removing packages or transfers). No interest or finance charges apply to Pay Monthly.

The guest hereby authorises P&O Cruises to charge each payment to the debit or credit card associated with the guest’s booking. If the card on file is declined future monthly payments will be recalculated to include the declined payment. The guest agrees to provide P&O Cruises with a valid debit or credit card, and P&O Cruises reserves the right to cancel Pay Monthly and retain monies paid until they are applied to the booking at the balance due date, if a suitable replacement card is not provided.

Guests may choose to make additional payments towards the full remaining balance, or prepay all of the remaining balance at any time without penalty by calling us on 03453 555 111 (local call charges apply) [AVDB1] during opening hours: Mon-Fri: 8am to 8pm; Saturday: 9am to 5pm; Sunday: 10am to 4pm.

At the time of booking direct with us (online or via the contact centre), you can choose to enrol in the pay monthly plan or you can choose to enrol at your convenience at a later date prior to balance due. At the moment, you can only enrol for pay monthly online at the time of booking. If you booked online, and later choose to enrol at your convenience, you would need to call the contact centre to action this. 

You will receive a notification in advance of payment via email and will also receive a deposit confirmation once payment has been processed.

If a payment doesn’t go through, you will receive an email notification and the monthly payments will be recalculated based on the number of months remaining prior to balance due. 

You will receive an email notification and the monthly payments will be recalculated based on the number of months remaining prior to balance due.

The amount is calculated by taking the total fare and dividing the number of months prior to final balance due date to define the payment schedule. The payments are shown in the booking confirmation at the time of booking and the following communication during your plan.

You can opt in anytime up to five months before your holiday begins (approximately two months before balance due).

No, pay monthly splits the fare equally across the plan.

Once a pay monthly plan is selected, you will only be able to select a card that does not expire prior to balance due. If a card is lost, you must contact us to register a new card to the plan and this can be processed via the Customer Contact Centre.

No.

Yes.

No.

Please call 0344 338 8003