Passengers are advised that during intra-EU cruises (cruises that begin and end in the EU and only call at EU ports), government regulations prohibit the sale of tax and duty-free items.  This means that liqueur and tobacco will not be available to purchase (other than in quantities for onboard consumption) and VAT will be added to goods purchased in the shops and boutiques at the appropriate EU rate.  Prices displayed in the retail outlets are exclusive of any VAT or similar tax. 

For example: If you are on a round-trip Maltese cruise that only visits Croatia, Greece and Italy or a roundtrip Italian cruise that only calls in France and Spain, duty/VAT free shopping will not be available.  If your cruise includes a non-EU country (such as Turkey or Montenegro) then duty/VAT free shopping will be available.

Passengers are advised that during domestic-UK cruises (cruises that begin and end in the UK and only call at UK ports including Northern Ireland), government regulations prohibit the sale of tax and duty-free items.  This means that liqueur and tobacco will not be available to purchase (other than in quantities for onboard consumption) and VAT will be added to goods purchased in the shops and boutiques at the appropriate UK rate.  Prices displayed in the retail outlets are exclusive of any VAT or similar tax. 

For example: If you are on a round-trip UK cruise that only visits ports in England, Scotland and Northern Ireland duty/VAT free shopping will not be available.  If your cruise includes a call in a non-UK country (such as France or the Republic of Ireland e.g. Cobh) then duty/VAT free shopping will be available.

There is a small range of over the counter medications available from the Emporiumon-board each ship suchas Paracetamol and Sea sickness tablets. Should you require more specific medication there is a medical centre located on board.

The make-up* you can purchase in our shops on-board are:

Estee Lauder
Clinque
L'Oreal
Dior
Chanel
Touche Eclat
Revlon
Benefit

*varies by ship.

Mirbella is used in our salons for makeovers only.

Yes, cigarettes, cigars and tobacco are available to purchase from most bar areas. We stock the following range of tobacco brands across all ships, prices available on-board*: Golden Virginia (250gm) Drum (250gm) Amber Leaf (5x50gm) Additionally, tobacco products are available from the Duty Free shop.  There are some areas of the ship where smoking is prohibited.

Yes, on all P&O Cruises Ships there will be a Liquor and Tobacco shop that will offer a far more comprehensive range of spirits, cigarettes and tobacco than we have ever offered on a P&O Cruises ship. Not only will you be offered significant savings over UK high street pricing, but the shop will guarantee to be cheaper than any comparable outlets - including any shops you many encounter ashore during your cruise. Internet pricing is not included in the guarantee.

Duty Free Liquor products sold via the shops will only be available to take home. You may order via the shops (detailed below) at any time throughout the cruise and orders will be available for collection at the end of your cruise (you will be given details where and when you can collect your orders).  The shops are shut when the ship is in port.

Tobacco and Cigarette products can be bought via the shops at any time and taken away immediately.

Duty free shops are located in the below locations by ship:

Azura - Emporium - Deck 6
Arcadia - Emporium - Deck 3
Aurora - Piccadilly Court - Deck 6

Britannia - Deck 6
Iona - The Avenue - Deck 7
Ventura - Emporium - Deck 6
Arvia - The Avenue - Deck 7

If you would like to purchase a bottle of spirits for in cabin consumption during your cruise you may do so by ordering via room service (also, from May 2017 we are introducing an exciting new range of chargeable items to the menu).

Intra EU Cruises (Cruises visiting only Countries within the European Union)
On intra EU voyage we are unable to sell any duty free liquor or tobacco for on board consumption or to take ashore from the shops on board. 
 
Price Guarantee 
The shops will offer a price guarantee on liquor and tobacco purchases for take ashore purposes. We guarantee the shop will be cheaper than any comparable outlets - including any shops ashore during the voyage. You will need to be able to provide proof of the cheaper price from recognised retailers. Online price comparisons are not included. If you have already purchased on board the shop will refund you the difference back onto your on board account. If you have not yet purchased and have proof of the cheaper price ashore the shop will price match for you.

Guests under the age of 18 (under 21 when in United States of America waters and in the United Arab Emirates) will not be permitted to purchase duty-free alcohol or cigarettes.

Guests may be asked to verify their age. It is prohibited to attempt to purchase alcohol for those under 18 in the shops on-board.

Please Note: The Channel Islands is not part of the EU for VAT and Excise duty purposes. Cruises calling at St Peter Port are therefore NOT Intra-EU cruises.

Please see "Can I purchase Duty Free Liquor and Tobacco on board?" for further information.

Britannia/Azura: These are supplied by Harding Retail who stock and operate our shops on board.

Arcadia/Ventura/Aurora: These are supplied by Dufry who stock and operate the shops

Official scale models of the ships are only available to purchase on board each particular ship, so for example, should you wish to purchase a scale model of Azura, you will need to sail on Azura where you are able to purchase one. (subject to availability)