Price Promise

Book directly with P&O Cruises and relax knowing that you're guaranteed to have the best price. Not only do you have the added reassurance of booking with our destination and ship experts, but if you find the same holiday for less elsewhere within 24 hours, we'll match it. This means you can enjoy the best value holiday when you book directly with us.

How does it work?

Our commitment to always give you the best possible price is reflected in our Price Promise. If you find a better price on your P&O Cruises holiday elsewhere within 24 hours of your booking, let us know and we’ll give you back the difference.

Price Promise – How does it work?

If you’d like to make a Price Promise application, the quote you’ve found elsewhere should include the identical information to your booking in the following ways:

  • Ship and departure date/cruise number
  • Price type (Select Price or Early Saver)
  • Date of quote
  • Cabin grade (e.g. PF grade)
  • Number of guests


If you’ve booked a fly-cruise with us, please also make sure the following information is the same and included in your quote:

  • Departure airport
  • Aircraft cabin class


Click here to view an example quote which provides all of the information we require.

To submit a Price Promise request, simply email a screenshot of the quote that includes the above information to It’s important to include the date of the quote as we’re only able to apply our Price Promise to quotes found within 24 hours of the original booking.

For website quotes,  make sure the screenshot includes the whole page so that we can see the date and time in the right-hand corner of your desktop.

Terms and Conditions for P&O Cruises Price Promise

Frequently Asked Questions