P&O Cruises welcomes guests with disabilities and reduced mobility and we aim to make your stay as relaxing and comfortable as possible.

It is important that you tell us at the time of booking if you or your travelling companions have a disability so that we can ensure you have a fantastic and safe holiday.  After notifying us we will send you a questionnaire so that we can ensure we can meet any requirements that you might have.  If you have booked with a travel agent please contact them to request a questionnaire on your behalf.

We ask that you complete and return the questionnaire as soon as possible after booking. This is to ensure that there is sufficient time to be able to contact you should we need to discuss any of the information that has been provided. If you have a medical requirement only and there are less than 14 days to departure, please call our Medical team on 023 8065 5297 (calls charged at local rate) to discuss your requirements.

We hope that you find all the information you may need to ensure a holiday with P&O Cruises will suit your requirements, however if you have any other questions relating to accessibility please contact us.

On board Needs questionnaire


Learn more about travelling alone, flights, and embarkation and disembarkation.

Life on board

Learn more about mobility and medical equipment, accessible cabins and ship access, and assistance dogs.


Learn more about city stays and land tours, accessible shore excursions, and mobility ashore.

Impairments and disabilities

Learn more about cruising with sight or hearing impairments, and intellectual, cognitive and developmental disabilities.

Emergencies and other information

Learn more about emergencies on board, children with disabilities and other useful information.