Essential Information

Here's your one-stop shop for everything you'll need to know before holidaying with us, from guidance on mandatory travel insurance to your experience on-board one of our ships, as well as our latest COVID-19 protocols.

For your peace of mind

Financial protection | ABTA membership | Data protection | Environmental responsibilities | On-board medical centres

Planning for your holiday

Select Price | Choosing your Select Price benefit | Early Saver | Items not included in your holiday price | Payment | Discounts

Travel information

Vaccinations | Passports | Visas | Destination safety | On-board safety

Family cruising

What’s included | Child registration | Safety | What to bring | Dining and dress codes | Restrictions | Family cabins and prices | School holiday cruises | Family fun ashore

Information required at the time of booking

Introduction | Ceremonies at Sea | Special diets | Insurance | Medical conditions | Mobility and disabilities | Cabin information

After you’ve booked

Manage your booking online | What to pack | Payment | Cancellation and changes

Enhancing your holiday

Customise your cruise online | Weddings at Sea | Oasis Spa, salon and fitness centre | Shore experiences | City Stays | Little luxuries | Drinks packages

Joining and leaving your ship

Online check-in | Embarkation | Flights Upgrading your flight | Delays | Luggage Sailing from Southampton

Life on board

Money matters | Dining | Going ashore | On-board booking benefits | My Holiday | Ships exclusively for adults | Single travellers Smoking policy | Internet services on board (Stay Connected) | Tips | Laundry

Loyalty and reward

P&O Cruises Peninsular Club benefits

Code of conduct

Guest safety and muster drills | Large groups | Dress code | Alcohol policy


Frequently asked questions