How P&O Cruises supports your dietary requirements

We want to make incredible holiday experiences available to everyone. To ensure all guests can enjoy the delicious food included on board, here’s how we cater for your needs.

Dietary requirements we can cater for

When booking your holiday

Be sure to let our Customer Contact Centre or your travel agent know about any allergies, special dietary requirements or food intolerances when you book or no later than 3 days prior to departure, and keep us updated with any changes to these before your holiday begins.

If you book through our website, you’ll still need to call and make our Customer Contact Centre aware of your special dietary needs on 03453 555 111 (local call charges apply).

Vegetarian and vegan diets are catered for as standard across our fleet in all restaurants. You only need to tell us about these specific requirements if you’ve booked a fly-cruise through P&O Cruises, with a flight that includes a meal, so we can ensure the airline caters for you. If you’ve booked a flight yourself, you will need to let the airline know of any dietary requirements.   

If your dietary requirements aren’t listed above, please read through our FAQs for more information. If you’re still not sure if your needs can be catered for on board, please call our Customer Contact Centre. We’ll do our best to accommodate your needs and we’ll send you an email (typically within five days) to let you know if we can cater for your dietary requirements.

If there are any changes to your dietary requirements or allergies, please advise us straight away via the Customer Contact Centre.

Guests who follow a kosher diet must inform us of this no later than 10 weeks before they sail. If we’re advised any later, or the cruise is booked within this time, we unfortunately won’t be able to accommodate this.

Guests who require baby food must inform us of this no later than eight weeks before they sail. The baby food we offer is HiPP Organic baby food jars (Stage 1 and Stage 2 only). If we’re advised any later, or the cruise is booked within this time, we unfortunately won’t be able to accommodate this.

On board your ship

We’re delighted to provide peace of mind through tailored menu options. We’ll always do our very best to accommodate everyone’s needs on board.

You’ll receive a welcome letter in your cabin inviting you to meet the Food and Beverage team. During this meeting, you’ll have the chance to talk with them about food safety during your holiday, gain advice on which restaurants to eat at, and find out how to pre-order your meals. We’ll be happy to organise and book dining for you in the Freedom and Club restaurants or make any reservations for the speciality restaurants. Guests with severe allergies are advised to use the included Freedom and Club restaurants to further minimise the risk of cross-contamination.

In the meantime, here’s some information we’d like you to know, which will be explained in more detail when you meet the Food and Beverage team on board.

Lunch and dinner for your first day on board has been pre-ordered on your behalf to ensure your requirements are met. We'll let you know which restaurant to go to on the day.

It's your responsibility to pre-order all your meals and allow us to make the necessary preparations; this includes all meals and afternoon tea.

Room service has a list of all guests’ dietary requirements and allergies.


For long-haul flights, we can accommodate the following requirements: vegan, vegetarian, diabetic, gluten free, children’s menu.

We can’t accommodate requirements that fall outside of this list, so we suggest you organise your own food or flights.

For short or medium-haul flights, we can’t accommodate any special requirements as food on the plane can be bought only from the airline.

Shore experiences

If you have registered your dietary requirements when booking or within the appropriate time before sailing, this can be accommodated. If you haven’t done this, it’s your responsibility to notify the Shore Experiences team about your requirements, but there’s no guarantee that these can be met.

Frequently asked questions

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