How P&O Cruises supports your dietary requirements

• Milk
• Lupin
• Fish
• Cereals including gluten
• Crustaceans
• Eggs
• Molluscs
• Mustard
• Tree nuts
• Peanuts
• Sesame
• Soybeans
• Sulphur dioxide and sulphites
• Celery

If you have any food allergies, we need you to tell us at least 28 days before your holiday. Please contact us. 

For more information, read our full allergens disclaimer 

• Halal
• Kosher - We need a minimum of 12 weeks’ notice. Please contact us.
• Soft food/puree
• Gluten-free 
• Baby food - We need a minimum of 12 weeks’ notice. Please contact us.
• Vegetarian
• Vegan
• Pescatarian

For more information, read our full allergens disclaimer 

To ensure we have enough time to make the right arrangements, we need you to tell us about any food allergies at least 28 days before your holiday. If you require kosher meals or baby food, we need a minimum of 12 weeks’ notice. 

If you’ve booked a holiday less than 12 weeks before sailing, we won’t be able to provide kosher meals or baby food when you’re on board.  

Please let us know by calling 03453 555 111 (local call charges apply) or inform your travel agent if you booked with one.

Vegetarian, vegan, gluten-free and pescatarian: We cater for vegetarian, vegan, gluten-free and pescatarian diets as standard. You only need to tell us about these if you’ve booked a fly-cruise holiday (directly with us) that includes an-inflight meal. This is so we can ensure the airline caters for you. If you’ve booked a flight independently, you’ll need to let your airline know of any dietary needs.

Please note: If you book via our website, you won’t be able to log your dietary information at the time of booking. You’ll need to call us on 03453 555 111 (local call charges apply) so we can make a note on your booking. We recommend doing this as soon as you’ve booked your holiday. If you booked via or inform your a travel agent, you’ll need to inform them.

Please call us on 03453 555 111 (local call charges apply) if you need to check or make changes to .your dietary requirements. We require at least 28 days’ notice for allergens and at least 12 weeks’ notice if you require baby food or kosher meals on board our ships.

On board, you’ll receive a letter in your cabin stating your point of contact, recommended restaurants and suitable food options. You’ll also be invited to meet a member of the Food and Beverage team to discuss your needs. If you have severe allergies, you’ll be advised to use the Freedom and Club restaurants only. While our kitchens follow strict procedures to reduce the risk of cross-contamination, please note that our food preparation areas are not allergen-free. Find out more here. 

On the first day of your cruise, lunch and dinner will be pre-ordered on your behalf so we can ensure your needs are met immediately (this isn’t necessary for vegetarian, vegan, gluten-free or pescatarian options as these are catered for as standard in all restaurants across our fleet). From then on, it’s your responsibility to pre-order all meals in all restaurants by speaking to the restaurant manager 24 hours before so we can make the right preparations. This includes booking afternoon tea.  

Our Food and Beverage teams, including the Room Service team, will have information about your dietary needs/allergies. 

If you dine in the buffet, we can’t guarantee an allergy-free environment, but all dishes are labelled with the allergens they contain.

We need you to tell us about dietary needs or allergens at least 28 days before your holiday. If you require kosher meals, we need at least 12 weeks’ notice. If this window has passed and you’ve developed a new allergy, please call us ASAP on 03453 555 111 (local call charges apply) and we’ll do our best to accommodate you, although we can’t offer any guarantee.

We only require 12 weeks’ notice If you need kosher meals or baby food. If you haven’t given us 12 weeks’ notice, we won’t be able to provide this on board. 

If you have an allergy, please call us no later than 28 days before your holiday. If your holiday is closer sooner than 28 days, please call us anyway and we’ll do our best to accommodate you, although we can’t offer any guarantee.

If you booked via a travel agent, please inform them, and they will’ll notify us.

Baby food: If you forget to tell us you need baby food, you can choose items from selected restaurants’ menus to be puréed/mashed. This can be arranged with the applicable venues once you’re on board.  

You’re also welcome to bring your own baby food on board. Please ensure that all items are fully sealed with the original labels, and expiry dates beyond the end of your holiday. Please pack these in your hand luggage so they’re easily accessible during check-in security. 

Kosher:  If you forgot to tell us you need kosher food, we do offer a wide range of vegetarian and fish dishes on board for you to choose from. However, we understand these may not meet all kosher requirements. 

As our on-board menus are subject to change, we’re unable to share menus in advance. Once on board, you’ll see that vegetarian, vegan and gluten-free options are clearly marked on our menus.

No, not all the meats we use are halal but we do have halal options.

Once you’re on board, our Food and Beverage team will be able to explain what the halal food options are.

Our menus are designed to cater for a variety of tastes and dietary preferences. Amongst these, there’s a wide variety of options. We can cater for the 14 allergens recognised by the Food Standards Agency, in addition to a selection of dietary requirements. However, we’re unable to provide bespoke menus for individual groups or more specific categories of cuisine.

For any requests not listed, please firstly check if any answers provided in the FAQ help. If not, please email Diets@carnivalukgroup.com who will investigate further and tell the guest once we understand if we can accommodate the request.

Unfortunately, we’re unable to accommodate this requirement.

Sorry, but we can’t accommodate the needs of guests with allergies to airborne substances.

We don’t offer non-dairy creamers in the cabin coffee set-up as an alternative. You can order rice milk, oat milk or almond milk through room service.

We have a variety of milk options available on board. Rice, oat, soya and almond milk are available as standard. Please ask a waiter or crew member when you’re in any of our bars, cafés or dining venues.

Menus on board don’t show the calories next to each meal. Unlike land-based establishments, there’s no legal UK requirement at present for cruise ships to display the caloric value of dishes on their menus. 

Please inform your cabin steward at your first meeting and they’ll try to accommodate this.

Animal products can be used in manufacture or be present in all finished items without being visible or obvious, so we’re unable to confidently confirm that no animal products are used in our products on board.

Our drinks menus do not list full allergen information. If you have specific dietary needs or allergies, please discuss these with the Food and Beverage team on board, and with your waiter when ordering drinks. We do highlight vegan and vegetarian wines on the main wine list in Freedom and Club Dining restaurants.

If you have registered your dietary requirements when booking or within the appropriate time before sailing, this can be accommodated. We still ask that you discuss this with the Food and Beverage representative on the first day of your cruise. If you haven’t done this, please discuss it in the meeting, but there’s no guarantee that your requirements can be met.

During your meal, you’ll be provided with the next day’s menus to choose from and the waiter can pre-order the next day’s choices at the same venue. If you eat at a different restaurant on the following day, you’ll need to collect the menus from there.

For breakfast and lunch, please pre-order by 2pm for the next day.

For dinner, please pre-order by 10am on the same day.

It’s essential to maintain proper storage and temperature control for food safety. Our suppliers undergo rigorous food safety reviews and adhere to specific criteria, so we can’t allow food on board that hasn’t been through this process as it could contaminate our storage supplies.

You can bring on board – and keep in your cabin – ready-to-eat food that’s pre-packed by the manufacturer and doesn’t require temperature control. But we can’t prepare or reheat it to be eaten in any of our food venues. This is to prevent outside contamination and guarantee food safety.

It’s essential to maintain proper storage and temperature control for food safety. Our suppliers undergo rigorous food safety reviews and adhere to specific criteria, so we can’t allow food on board that hasn’t been through this process as it could contaminate our storage supplies.

You can bring on board – and keep in your cabin – ready-to-eat food that’s pre-packed by the manufacturer and doesn’t require temperature control, but it can’t be prepared or reheated on board. This is to prevent outside contamination and guarantee food safety.

We have a fully operational medical centre equipped to treat any dietary-related incidents, including anaphylactic shock.

Yes, buffet dishes are labelled with the UK’s 14 declarable allergens and there will always be a crew member on hand to advise about this. However, we can’t guarantee an allergen-free environment. If you have any questions, please speak to a member of the Food and Beverage team on board.

Yes, please give us all this information as we’ll pre-order your lunch and dinner for your first day.

If you’re vegetarian or vegan with no other dietary requirements or allergies, you don’t need to tell us as vegetarian and vegan options are provided as standard.