What does an accessible cabin look like and what features does it have?

Cabin features

Last updated: 19/09/2024

Explore our ships virtually

Scroll through our 360-degree tour below and get a complete picture of what our accessible cabins look like.

Features of an accessible cabin

Here's a breakdown of the typical features of an accessible cabin on our ships:

• Wide doorways: the doorways into the cabin and bathroom are wider than standard cabins (minimum 80cm) to allow for easier passage of wheelchairs and mobility scooters.
• Sufficient floor space: there's ample floor space in the cabin for manoeuvring a wheelchair or mobility scooter.
• Wet-room-style bathroom: this features a wet-room-style shower with a flush threshold into the cabin, eliminating any steps. This allows for a roll-in shower, with grab rails and a pull-down shower seat for added convenience and safety.
• Grab rails: these are strategically installed for support in the bathroom, near the toilet and around the shower area.
• Lowered features: some cabins have features that are set at a lower level, such as sinks and thermostats, to make them easier to reach for guests who use wheelchairs.
• Balcony access: accessible balcony cabins have a ramped balcony entrance for easier access with a mobility scooter.

For visually impaired guests

We offer visual alert systems to help you stay connected and informed during your cruise. These systems include a wireless doorbell, vibrating pillow shaker, and a pager. They allow you to easily contact reception and will also alert you in case of an emergency.

To request a visual alert system, please complete the "Your on-board needs" questionnaire. You'll find this on My P&O Cruises once you've booked, under the 'before you sail' section These systems are available on a first-come, first-served basis. 

Please note that the LISA system is only available on Arvia and in specific cabin types. 

If you require a LISA system or have any questions, please contact us or enquire when booking your cruise.

Please note: These systems may take up some space in your cabin. We appreciate your understanding.

For deaf or hard of hearing guests

Our in-cabin emergency video offers close captioning. The televisions within the cabins differ on each ship as follows:

• Arvia, Iona and Britannia – You can activate subtitles in the cabin by using the subtitles button (assuming the content has subtitles)
• Azura and Ventura – You can request the Comms Manager activates the subtitles

Please note: Arcadia and Aurora have no ability to have subtitles in the cabins. In this instance, please speak to your cabin steward for assistance.

Points to bear in mind

Door widths and specific cabin layouts may vary depending on the ship. It's always best to contact P&O Cruises or your travel agent to get the exact details of an accessible cabin on the specific ship you're interested in.

Accessible cabins are primarily designed for powered mobility devices.

Please note, if you’re bringing a mobility scooter or an electric wheelchair, you must be booked into an approved fully accessible cabin or a selected Suite or Mini-suite. Please contact us or your travel agent to find out about availability.

For more information

You might like to view our article ‘How to book an accessible cabin’.

You’ll find more details on our ‘Accessible cabins and ship access’ page.

Still need help?

Still have questions? Our friendly Customer Contact Centre is always happy to help! Contact us today on 0344 338 8003.

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