Paying for your P&O Cruises holiday is effortless and secure. Whether you’re making a payment towards your holiday or settling your on-board account, we’ve got you covered.

How do I make a payment towards my holiday?

<p>Full payment is due&nbsp;by your balance due date.&nbsp;For your full payment due date, <a href="/legal-and-privacy/booking-terms-and-conditions" title="P&amp;O Cruises Booking Terms &amp; Conditions" target="_blank">please refer to the booking T&amp;Cs</a>.</p>


Additional information

<h2>Additional information:</h2><h3>Accepted payment methods</h3><p>We accept Mastercard, Visa, American Express, and Diners Club International cards for pre-cruise payments. Unfortunately, we cannot accept Solo, Maestro, JCB, or prepaid cards at this time.</p><h3>Using two different cards&nbsp;</h3><p>You can use a different card to make a payment towards your holiday than the one you used for your deposit.</p><h3>Using a credit card</h3><p>You’ll not be charged a credit card fee on payment transactions.</p>


On-board payments

<h2>On-board payments</h2><h3>How to settle your on-board account:</h3><p>At the end of your cruise, your on-board account will automatically be charged to the card registered to your cabin. If you prefer a different payment method, please visit Reception before disembarkation.</p><h3>Charged twice for on-board spending?&nbsp;</h3><p>Each day whilst on board we will pre-authorise your card for your on-board spending. This gives you the peace of mind that you have the funds available on your chosen card to pay for all the great things you can enjoy during your holiday. Your final payment will then be taken on your disembarkation day.</p><p>Please note: the exact length of time in which your pre-authorisations are held may vary and could be up to 14 or 30 days, depending on which bank you use. Please contact your bank if you have any concerns or if the funds haven't been released by then. If the issue persists beyond the 30 day hold period, our <a href="/contact-us">Customer Contact Centre</a> is ready to assist you.&nbsp;&nbsp;</p>


Multiple passengers, multiple cards

<h2>Multiple passengers, multiple cards</h2><p>Each adult passenger in a cabin can register their own payment card for on-board spending. You can do this during the online check-in process or at Reception once on board</p>


Drinks Package process

<h2>Drinks Package process</h2><p>If you have a drinks package, you only need to scan one person’s cruise card when ordering drinks for everyone in your cabin.</p><p>The transaction will only appear in the on-board account statement of the guest whose cruise card is scanned, but the other guests' drinks will count toward their own daily allowance.</p><p>For example, if there are two of you in a cabin and you both have a drinks package, only one of you needs to scan your cruise card to order a drink for you both. Each of you will have a drink deducted from your daily allowance, even though the transaction only appears on one person’s card.</p>


<p>We recommend registering your on-board payment card during the online check in process, to avoid the queues at reception during embarkation.</p>


<p><b>Enjoy your P&amp;O Cruises holiday, we can’t wait to welcome you on board.</b></p>


<p>Our friendly Customer Contact Centre is here to help.</p>


OFFER ENDS 26 AUGUST 2025

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Your payment options

<h2>Your payment options:</h2><ul><li><p><b>Online via our website:</b> You can pay for your holiday during checkout at the time of booking, or by logging into the <a href="/balance">balance payment page</a> after making a booking.</p></li></ul><ul><li><p><b>By phone: </b>Call our friendly <a href="/contact-us">Customer Contact Centre</a> on <b>0344 338 8003</b> and they can take payment over the phone.&nbsp;</p></li></ul><ul><li><p><b>Booked through a travel agent?</b> Please contact them to settle the outstanding balance of your holiday.</p></li></ul>


Online payments

<h2>Online payments</h2><p>When making a booking through our website, you'll be given several options on how you'd like to pay your balance:</p><ul><li>Pay the balance in full at the time of booking</li><li>Pay the deposit when making a booking, then pay in equal instalments on a monthly basis.</li><li>Pay the deposit when making a booking then pay the remaining balance manually on the due date, by logging into the <a href="/balance">balance payment page</a> and inputting your details.</li><li>Pay the deposit when making a booking, then the remaining balance will automatically be taken from your bank account on the due date.&nbsp;</li><li>Pay the deposit when making a booking, then pay the remaining balance manually at any time leading up to your due date. For your full payment due date, <a href="/legal-and-privacy/booking-terms-and-conditions" title="P&amp;O Cruises Booking Terms &amp; Conditions" target="_blank">please refer to the booking T&amp;Cs</a>..</li></ul>


Pay on a monthly payment plan

<h2>Pay on a monthly payment plan</h2><p>For flexibility, we offer our Pay Monthly scheme where we give you the option of paying for your cruise in equal monthly instalments to spread the cost of your holiday.&nbsp;</p><p>You’ll be given the option to choose the day of the month each payment will be taken on, as well as a breakdown on the monthly cost. Simply click ‘View/edit payment plan’ on the page shown above.</p><p>For example:</p>


<p>There are a few requirements of the Pay Monthly scheme:</p><ul><li>You must have made the booking directly with P&amp;O Cruises either through our website or via the <a href="/contact-us">Customer Contact Centre</a>.</li><li>You must have paid a deposit on the booking made directly with P&amp;O Cruises</li><li>You must have at least one monthly payment scheduled prior to the your balance due date</li><li>The payment card must not expire before the balance due date</li></ul><p>To find out more about Pay Monthly, <a href="/why-choose-us/pay-monthly-plan">please visit here.</a></p>


Partial payments

<h2>Partial payments</h2><p>Want to maximise your flexibility? You can make partial payments online at <b>any point</b> before your blanace due date.&nbsp;</p><p>If you’re making a booking through our website and would like the option to make partial payments, you’ll need to select to pay the deposit and then choose either of the highlighted options below.&nbsp;</p>


<p>Simply log in to the <a href="/balance">balance payment</a> page and choose the payment amount. Your remaining balance will be prominently displayed on the page, and you’ll be able to pay your chosen amount, up to the full balance.&nbsp;</p>


<p>You’ll be advised when your payment is successful, and the remaining balance will be updated.&nbsp;</p>


Unable to complete your booking?

<h2>Unable to complete your booking?</h2><p>If you're experiencing difficulties making a payment, please try the following:</p><ul><li><b>Try again later:</b> Our system may be experiencing temporary issues.</li><li><b>Use a different card:</b> Sometimes, a different card can resolve the problem.</li><li><b>Call our <a href="/contact-us">Customer Contact Centre:</a> </b>Our friendly team can assist you with payment over the phone through a secure process.</li></ul><p><b>Important</b>:&nbsp;For your full payment due date, <a title="P&amp;O Cruises Booking conditions" href="/legal-and-privacy/booking-terms-and-conditions" target="_blank">please refer to the booking T&amp;Cs</a>.</p>


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Please be aware of fraudulent emails pretending to be us

<h2>Please be aware of fraudulent emails pretending to be us</h2>
<p>We’re aware that fraudulent emails, calls and text messages are becoming increasingly common across the travel industry, with some appearing to come from companies you know and trust.</p>


<p>If you receive a message or call you’re unsure about, please do not click on any links, reply to the message or provide personal or payment information. Instead, contact your travel agent or P&amp;O Cruises directly using the contact details on our website.</p>


<p>Paying for your P&O Cruises holiday is effortless and secure. Whether you’re making a payment towards your holiday or settling your on-board account, we’ve got you covered.</p>


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