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In the event of an emergency, guests will not be able to use the lifts. Guests who cannot independently get to their muster stations (which could be up or down several flights of stairs) due to disability, health or mental capacity must be pre-registered for assistance to ensure we have enough crew allocated and for us to comply with our Safety of Life at Sea (SOLAS) requirements. It is therefore vital that you inform us by completing the&nbsp;<a href="https://my.pocruises.com/mycruise/onboardNeedsQuestionnaire">on-board needs questionnaire</a>, or&nbsp;<a href="https://www.pocruises.com/contact-us">contacting us</a>. Even if you are travelling with someone who can support you, you must still please register for assistance as that person may not be with you in the event of an emergency. If you arrive at the terminal and require assistance in the event of an emergency and have failed to disclose this requirement before, you may be denied boarding under safety grounds.

OFFER ENDS 26 AUGUST 2025

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For further information on the EU Regulation 1177/2010 on Guest Rights when Travelling by Sea and Inland Waterways, please click&nbsp;<a href="https://www.pocruises.com/legal-and-privacy/consumer-protection">here</a>.

Senior couple aged 70 and their three grandchildren aged 11 and 7 are having fun during road trip. 

There are two different types of emergency assistance:
<ul>
<li>An evacuation chair – for example, you would be unable to use the stairs due to mobility or other circumstances. For anyone bringing a wheelchair or mobility scooter, this is a mandatory requirement.</li>
<li>One-to-one assistance – if you need someone to guide and steady you on the stairs due to mobility or other circumstance, this is a mandatory requirement. For anyone bringing a mobility aid, like a walking stick or walker, this is recommended.</li>
</ul>
If you require emergency assistance, please inform the Customer Contact Centre advisor at the time of booking, or&nbsp;<a href="http://www.pocruises.com/contact-us">contact us</a>&nbsp;on&nbsp;0344 338 8003&nbsp;as soon as possible.
If you have booked through a travel agent, please inform them at the time of booking, or get in touch with them as soon as possible.&nbsp;
We also ask that you fill in the On-board Needs Questionnaire via&nbsp;<a href="https://www.pocruises.com//mycruise.html">My P&amp;O Cruises</a>&nbsp;under the 'Before you sail' section.&nbsp;

It is a booking condition to have fully comprehensive travel insurance that covers you for all pre-existing medical conditions. Please be aware that the onboard medical centre is a private healthcare facility and costs apply that are payable onboard, additionally, in the event of your requiring medical care that cannot be provided on board, you will be medically disembarked to a facility ashore for ongoing care. Thereafter your insurer will be responsible for facilitating your medical care and your repatriation home including any flights needed to repatriate you from the overseas location. We recommend you discuss your travel itinerary with your doctor so that they can confirm your fitness to travel, and to avoid problems that might arise on holiday and which are not covered by appropriate insurance.&nbsp;

We will do all we can to assist you while you’re on holiday with us. As cabins and seating for dining are allocated according to the type of fare you've booked and the date your booking was made, we are unable to make any changes to these. If you wish to discuss either of these areas, please speak with your travel agent or our Customer Contact Centre for further information on the EU Regulation 1177/2010 on the rights of passengers when travelling by sea and inland waterway.

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There are refreshments available at the Southampton cruise terminal and plenty of seating to make you comfortable.

Are there refreshments available at the Southampton cruise terminal?

Depending on which cruise you choose, you usually have at least one day at sea before you get to the first port. That means you have at least a full day at sea to get used to your ship and have as much fun as you can squeeze in.

How long does it take to get from Southampton to the first destination? 

Southampton welcomes more than four million visitors each year and is easily accessible from major UK cities by rail, road and air. It’s entirely up to you. You might prefer to drive and park at or near the cruise terminal. Parking at the terminal needs to be pre-booked. Alternatively, why not hop on a coach or train and let someone else do the driving while you relax. And if you live further away, you could always fly into Southampton airport and grab a taxi to the terminal.

What are the transfer options to get to Southampton docks?

There are no size limits for liquid toiletries on P&amp;O Cruises holidays from Southampton. This means you can bring all of your favourite full size toiletries. We allow guests to bring 1 litre of wine or champagne, per person, on board.

What is the liquid allowance on a P&O Cruises holiday departing from Southampton? 

Great news! You’ll be pleased to know that Arcadia, Arvia, Aurora, Britannia, Iona and Ventura sail from Southampton to wonderful destinations all over the world. So take your pick of our Southampton cruises and set sail.

Which ships sail from Southampton docks?

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