Assistance dogs

We welcome registered assistance dogs on board our Southampton-to-Southampton sailings as long as they have been specifically trained to assist a person with a disability and have been certified by an organisation that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), the accrediting bodies for assistance dog organisations worldwide. This is in line with our licence issued by DEFRA.

Emotional support dogs are not recognised as assistance dogs by the ADI or IGDF and are not permitted on board. This is due to our licence requirements for the carriage of assistance dogs.

Assistance dogs may not be permitted ashore in certain ports of call, in line with the current DEFRA regulations that apply in the UK. If you indicate on your on-board needs questionnaire that you will be taking an assistance dog on board, we will send you the relevant paperwork to complete and return to us with any supplementary information that is required.

Our ships are only permitted to carry assistance dogs on itineraries that start and finish in Southampton and therefore we are unable to accept an assistance dog on any fly-cruise or sector of the World Cruise.

Requirements for assistance dogs

Your assistance dog on your cruise

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