To board your P&O Cruises ship at the start of your holiday, you’ll need to complete online check-in and download your boarding passes at home. This guide explains the process of checking in online, with screenshots to help you at each step.

How do I check in online?

<p><b>Please note: </b>This process is for checking in for your cruise only. If you’re on a fly-cruise holiday, you must check in for your flight separately. See our article&nbsp;‘<a href="/help-hub/centre/flights/flight-check-in">How do I check in for my flight</a>?’&nbsp;&nbsp;for guidance on how to do this.</p>


<p>To register a payment card, click on 'Payment details' and ‘Add card’, next to your name. Once you’ve entered your card details, click ‘submit card details’.<br><br><b>Please note: </b>this is purely for verification purposes. No funds will be taken from your payment card at this stage.</p>


<p>Once you’ve entered your details, click <b>‘submit card details’.&nbsp;</b></p><p>After submitting, you may be asked to authenticate the transaction via online banking. Don’t worry if you can’t verify your card this way, you can verify it at the cruise terminal instead.</p>


<p>If there’s more than one guest on the booking, a screen will appear (like the one below) asking if you’d like to link the payment card to everyone on the booking. To register a separate payment card, a guest will need to log in as themselves and upload their own card details.&nbsp;&nbsp;</p><p><b>Please note:</b> a guest can only add a payment card if they aren't already registered to another guest's payment card.<br><br><b>All children must be linked to an adult's payment card.</b></p>


Step four: upload a photo of yourself (optional)

<h2>Step four: upload a photo of yourself (optional)</h2><p>At this stage you’ll have the option to add a photo of yourself. This will be used to verify your identity when you get on and off the ship in your destinations. Please don’t worry if you can’t upload your photo online; we will take one for you at the cruise terminal.</p><p><b><u>How to upload your photo</u></b></p><p>Click 'Upload photo'. You’ll see your name and date of birth next to a space where your photo should be. Click on ‘Upload photo’ in the box.<br>


</p><p><b>Choose a photo that captures your whole head and shows your face clearly.</b></p><p>You can upload a photo for another guest on your booking, but (with the exception of adults managing photos on behalf of children) only the named guest can change the photo once it has been uploaded. They’ll need to log in to their own account to do this.</p><p><i>As we’ve said previously, uploading a photo isn’t necessary to check in online, so you can skip this step, should you want to.&nbsp;</i></p>


Step five: download your boarding pass and luggage labels.

<h2>Step five: download your boarding pass and luggage labels.</h2><p>Once you’ve completed online check-in, your boarding pass(es) and luggage labels should be available to download. If they aren’t, this may be because your cabin or your cruise terminal hasn’t been assigned yet. Don’t worry, just check back closer to sailing.</p><p>You need your boarding pass to board your ship at the start of your cruise. You can either print it out or show a digital copy on your smartphone.&nbsp;</p>


<p>Your luggage labels should be printed out and attached to each piece of luggage you’re bringing on board. They include instructions showing you how to fold and attach them. If you can’t print your luggage labels at home, we can print them for you at the terminal.</p><p>You can download your boarding passes and luggage labels as many times as you need.</p><p>For more information or troubleshooting, see: ‘How do I find and download my boarding passes?’ And ‘<a href="/help-hub/centre/getting-ready-to-sail/luggage/what-do-i-need-to-know-about-luggage-labels">What do I need to know about luggage labels?</a>’</p>


Step six: print luggage labels

<h2>Step six: print luggage labels</h2><p>Luggage labels will be available to print when:&nbsp;</p><ul><li>you’ve completed your personal details, and</li><li>your cabin has been assigned.&nbsp;</li></ul><p>To complete your personal details, please click the ‘Complete personal details’ link when logging in to your My P&amp;O Cruises account.&nbsp;</p><p><b>Please note</b>: cabins can be assigned right up to the day of departure, although most are assigned at least two weeks before sailing. If this hasn’t happened on your booking, don’t worry; please arrive at the terminal as planned on the embarkation day.</p><p>On the online check-in page, click ‘Print luggage labels’ in the left-hand list of tasks to complete. Note, you are only able to do this once your cabin number has been assigned.&nbsp;</p>


<p>Your luggage labels will be downloaded directly to your computer or mobile via your website browser in Portable Document Format (PDF). You’ll find them in the Downloads folder on your computer or mobile device.&nbsp;</p><h3>Struggling to download your luggage labels?&nbsp;</h3><p>Remember to enable pop-ups on your browser. Try checking your device's or your browser's downloads folder. If you're still having trouble, please try again later or use a different internet browser.<br><br><b>In the event that you are unable to print your luggage labels yourself, we can print them for you at the terminal. Please note, this may involve a slightly longer waiting time during boarding.</b></p>


Check-in complete

<h2>Check-in complete&nbsp;</h2><p>With all the steps complete, you can now relax knowing you are checked in for your P&amp;O Cruises holiday.&nbsp;&nbsp;</p>


<h3>Online check in available from 21 days before departure until the day before your holiday.</h3> &nbsp;


OFFER ENDS 26 AUGUST 2025

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Before you get started

<h2>Before you get started</h2><p>To complete online check-in, you'll need the following:</p><table cellpadding="12" cellspacing="0" border="0" align="center"><tbody><tr><td valign="middle" width="60" align="center"><svg width="32" height="32" viewbox="0 0 40 40" fill="none" xmlns="http://www.w3.org/2000/svg"><mask id="m1" style="mask-type: alpha;" maskunits="userSpaceOnUse" x="0" y="0" width="40" height="40"><rect width="40" height="40" fill="#D9D9D9"></rect></mask> <g mask="url(#m1)"><path d="M19.9999 36.6529C18.9999 36.6529 18.0069 36.5279 17.0207 36.2779C16.0346 36.0279 15.0138 35.6482 13.9582 35.1388C12.5416 35.7776 11.2707 36.1851 10.1457 36.3613C9.02074 36.5371 7.76838 36.6343 6.38866 36.6529C6.00921 36.6621 5.68283 36.5347 5.40949 36.2708C5.13644 36.0069 4.99991 35.676 4.99991 35.2779C4.99991 34.8982 5.13644 34.5718 5.40949 34.2988C5.68283 34.0254 6.00921 33.8842 6.38866 33.875C7.07394 33.8658 7.7106 33.8426 8.29866 33.8054C8.88644 33.7685 9.46741 33.6875 10.0416 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7.54875 31.2428 8.09042C31.7845 8.63209 32.0553 9.28709 32.0553 10.0554V17.1946L34.4028 17.8613C34.7823 17.9815 35.0646 18.2038 35.2499 18.5279C35.4352 18.8518 35.4675 19.2036 35.347 19.5833L32.6803 28.5554C32.5323 29.0185 32.2523 29.375 31.8403 29.625C31.4281 29.875 30.9952 29.926 30.5416 29.7779C29.7638 29.5093 29.0162 29.1458 28.2987 28.6875C27.5809 28.2292 26.898 27.676 26.2499 27.0279C25.6019 27.7129 24.7037 28.4304 23.5553 29.1804C22.4073 29.9304 21.2221 30.3054 19.9999 30.3054Z" fill="#163374" fill-opacity="0.65"></path></g> </svg></td><td valign="middle"><b>Your booking reference</b></td></tr><tr><td valign="middle" width="60" align="center"><svg width="22" height="28" viewbox="0 0 16 20" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M4.5 16.5H11.5V15H4.5V16.5ZM8 13.5C9.38333 13.5 10.5625 13.0125 11.5375 12.0375C12.5125 11.0625 13 9.88333 13 8.5C13 7.11667 12.5125 5.9375 11.5375 4.9625C10.5625 3.9875 9.38333 3.5 8 3.5C6.61667 3.5 5.4375 3.9875 4.4625 4.9625C3.4875 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7.75C10.1917 7.33333 10.1417 6.9375 10.075 6.5625C10.0083 6.1875 9.91667 5.83333 9.8 5.5C10.2 5.75 10.5417 6.06667 10.825 6.45C11.1083 6.83333 11.3 7.26667 11.4 7.75H10.225ZM0 20V0H14C14.55 0 15.0208 0.195833 15.4125 0.5875C15.8042 0.979167 16 1.45 16 2V18C16 18.55 15.8042 19.0208 15.4125 19.4125C15.0208 19.8042 14.55 20 14 20H0Z" fill="#163374" fill-opacity="0.65"></path> </svg></td><td valign="middle"><b>Passport details</b></td></tr><tr><td valign="middle" width="60" align="center"><svg width="28" height="28" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <mask id="m3" style="mask-type: alpha;" maskunits="userSpaceOnUse" x="0" y="0" width="24" height="24"><rect width="24" height="24" fill="#D9D9D9"></rect></mask> <g mask="url(#m3)"><path d="M12 12C10.9 12 9.95833 11.6083 9.175 10.825C8.39167 10.0417 8 9.1 8 8C8 6.9 8.39167 5.95833 9.175 5.175C9.95833 4.39167 10.9 4 12 4C13.1 4 14.0417 4.39167 14.825 5.175C15.6083 5.95833 16 6.9 16 8C16 9.1 15.6083 10.0417 14.825 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card</b></td></tr></tbody></table></center>


Step one: Log in to my P&O Cruises to 'manage your holiday'

<h2>Step one: Log in to my P&amp;O Cruises to 'manage your holiday'</h2><p>Log in to <a href="/login/manage-booking">My P&amp;O Cruises</a>&nbsp;using your name, date of birth and booking reference.<br><br>You can find your booking reference on your booking confirmation or any emails from us relating to your holiday. Please see&nbsp; ‘<a href="/help-hub/centre/booking-a-cruise/how-to-book/where-is-my-booking-confirmation">Where is my P&amp;O Cruises booking confirmation</a>?’ if you need help.<br><br>Once logged in, scroll to the 'Before you sail' section. Click the ‘Check in’ link. You’ll be taken to the online check-in page.<br><br>


</p><p><b>Please note: </b>online check-in is available from 21 days before your cruise departs until the day before your holiday.</p>


Step two: enter your passport details

<h2>Step two: enter your passport details</h2><p>On the online check-in page, you’ll see a list of actions to complete with a red alert icon to the left of each outstanding action.&nbsp;</p>


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<p>Click on ‘<b>Travel documentation</b>’. The names of each guest in your cabin will appear on the screen along with instructions to either ‘Edit’ or ‘Update’ passport information.&nbsp;</p><p>Once you’ve completed this section, click ‘Save’. This will take you back to the check-in page.&nbsp;</p>


<p><b>Please note: </b>an accompanying adult must complete online check-in for minors (guests aged under 18 years) on the booking.&nbsp;</p>


Step three: Link a payment card to your on-board account

<h2>Step three: Link a payment card to your on-board account</h2><p>As our ships are cashless environments, we ask you to upload a payment card so you can purchase things, such as drinks, on board. See <a href="/help-hub/centre/prices-payments-and-discounts/prices-and-payment-help/onboard-account-statement">‘What is an on-board account?’</a> for more information.&nbsp;</p>


<p>To board your P&O Cruises ship at the start of your holiday, you’ll need to complete online check-in and download your boarding passes at home. This guide explains the process of checking in online, with screenshots to help you at each step.</p>


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Online check in available from 21 days before departure until the day before your holiday.

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