As well as all sailings paused until early 2021, we have now cancelled the remainder of the spring 2021 Caribbean season
Due to the continued and evolving restrictions on travel from the UK coupled with the current complexity of air travel to the region, unfortunately we have taken the decision to cancel the remainder of Azura and Britannia’s spring 2021 Caribbean season, as well as two cruises in Arcadia and Aurora’s spring season.
We are so sad we’re not able to take Azura and Britannia to this stunning region in early 2021 but we very much hope to be back in the autumn and winter of 2021/22. Our wonderful home port of Barbados and the wider islands of the Caribbean are a real favourite with our guests who love the culture and colour in the region and the vibrancy of each of the different islands. We know our guests and crew can't wait to be back towards the end of 2021.
This update is in addition to the 2021 cruises already cancelled by our most recent pause extension. You can see the full list of cancelled holidays here.
We continue to work in partnership with public health agencies at the highest level as well as Department for Transport, EU Healthy Gateways and Cruise Lines International Association (CLIA), the industry governing body, and have recently announced our new health protocols. Take a look here.
Through Carnival Corporation, the world’s largest cruise company, we are leading the conversation on COVID-19 and the ‘new normal’.
Throughout the pause in our operations, we have been consulting and assembling the most brilliant minds in medical science and public health. As an industry, we are all in this together to reach the best possible solutions for our guests and crew as we work towards sailing again. To accomplish this we will be openly sharing insights from these scientific and medical experts.
Health and well-being on board
We have recently shared details of our new health protocols. Although the exact measures may change as the advice continues to evolve, you can have the confidence that we will continue to have in place pre-booking and boarding health screening, the highest levels of cleanliness throughout the ships, as well as approved standards for the service of food and drink, entertainment and experiences on board and on shore.
For years, we have had in place many of the protocols now considered advisable for other social gathering venues, such as hand-sanitising stations and rigorous cleaning and disinfecting procedures. For years, we have also gone beyond those protocols by asking guests to complete a health declaration form and having a comprehensive medical facility on board each ship providing 24/7 medical care and treatment.
We will work closely with medical experts and global authorities to help us determine the best way to move forward while honouring our highest responsibility – the health, safety and well-being of our guests, crew and communities we visit, along with compliance and environmental protection.
Future Cruise Credits
All guests with bookings on a cancelled cruise will be notified and will automatically receive an enhanced 125% Future Cruise Credit or alternatively can fill in the web form for a 100% refund. The FCC will be added to your account automatically and may be used any time before December 2021 and put towards any holiday on sale at that time.
When booking your next adventure, you can redeem your FCC directly online – there’s no need to call us. Already booked? There’s plenty more that your FCC can do. Find out more here.
We are also offering a 5% deposit◊ for new bookings made between 4 August and 30 November 2020. The 5% deposit is available on applicable Early Saver and Select Price holidays of 19 nights or fewer sailing before April 2022. Find out more here.
If, for any reason, the enhanced 125% Future Cruise Credit offer does not meet your needs, please let us know via this web form. We have extended the deadline to request a refund until 30 April 2021 as we have recently announced that our summer 2022 cruise holiday collection will be on sale in November and we appreciate these new cruises may be of interest to those currently holding a Future Cruise Credit.
◊5% low deposit applicable to new Select Price or Early Saver bookings made by 30 November 2020 on applicable departures of 19 nights or less before April 2022. For bookings made within 90 days of departure the full balance will be due at time of booking. Offer is combinable with our current on-board spending money offer on qualifying departures before 2 April 2022. We reserve the right to withdraw this offer in whole or on individual cruises at any time.