Our assurance to you
As of 17 December 2020 |
||
Our assurance to you |
Our new protocols |
As we prepare to return to sea we’re combining over 180 years’ experience with the expertise of foremost accredited scientists, medical professionals and government advisors to deliver the P&O Cruises holiday you expect. |
|
Guest and crew well-beingWe are committed to delivering the highest standards of health, safety and well-being for our guests, crew and the wider communities we visit. To achieve this: |
|
It is understood that those with certain pre-existing medical requirements or of a certain age may experience more severe symptoms should they contract COVID-19 (coronavirus). We strongly recommend that you review the UK Government guidance prior to making travel arrangements; this can be found here. If you have any existing medical requirements, we advise you to discuss your travel plans with your doctor. We have put together a simple health advisory letter that you can provide to your GP so they can verify if you’re safe to travel. |
DOWNLOAD HEALTH ADVISORY LETTER |
All our ships have medical centres on board staffed by experienced doctors and nurses available 24/7, to help support your health needs. We are following all latest guidance to evolve our enhanced protocols to protect the health and well-being of guests, crew and the communities we visit once we begin sailing again. |
When we return to sailing unfortunately we will be unable to accept guests who have the following medical requirements:
|
We are so sorry to have to make this change, but we need to follow new industry procedures for the protection of everyone on board. Any guest that is impacted by the requirement for supplementary oxygen, mechanical ventilatory support or dialysis will be given a full refund of monies paid to date for their bookings. |