Essential information

Here's your one-stop shop for everything you'll need to know before holidaying with us, from guidance on mandatory travel insurance to your experience on board one of our ships.

Booking conditions

Contract amendments | Fitness to travel | Insurance | Prices and extras | Cancellation | Security safety and support | Complaints | Liability | Financial protection | Data

Joining and leaving our ship

Online check-in | Embarkation | Flights Upgrading your flight | Delays | Luggage Sailing from Southampton

Our pricing explained

Select Price | Choosing your Select Price benefit | Early Saver | Items not included in your holiday price | Payment | Discounts

Travel information

Vaccinations | Passports | Visas | Destination entry requirements | Destination safety | On-board safety I Information security

Travel insurance

Mandatory travel insurance | Why is it important? | Checklist for choosing the right cover | Holiday Extras

Medical requirements

Pre-existing health conditions | Travel insurance | Accessibility | COVID-19

Loyalty and reward

P&O Cruises Peninsular Club benefits | How it works | Loyalty benefits | Peninsular Club discount

Code of conduct

Guest safety and muster drills | Large groups | Dress code | Alcohol policy

Life on board

Enhanced health measures | Money matters | Dining | Going ashore | On-board booking benefits | My Holiday | Ships exclusively for adults | Single travellers | Smoking policy | Internet on board | Tips | Laundry

After you've booked

Manage your booking online | What to pack | Payment | Cancellation and changes | Travel checklist

Family cruising

What’s included | Child registration | Safety | What to bring | Dining and dress codes | Restrictions | Family cabins and prices | School holiday cruises | Family fun ashore

Information required at the time of booking

Introduction | Ceremonies at Sea | Special diets | Insurance | Medical conditions | Mobility and disabilities | Cabin information

Enhancing your holiday

Customise your cruise online | Weddings at Sea | Oasis Spa, salon and fitness centre | Shore experiences | City Stays | Gifts | Drinks packages

For your peace of mind

Financial protection | ABTA membership | Data protection | Environmental responsibilities | On-board medical centres

Cancelling or transferring your holiday

Fee-free flexible transfer policy | Cancelling your booking