Booking with confidence


As of 17 December 2020


Booking with confidence


Flexible transfers

For added peace of mind, know that before you pay the balance of your holiday, you can transfer your booking as many times as you like to any holiday on sale, whether it’s higher or lower in value – free of charge!



Future Cruise Credit

If you are unable to cruise due to a positive COVID-19 test within 14 days of sailing, you will be denied boarding but we’re pleased to say you’ll receive a Future Cruise Credit (FCC) to the value of the cruise and we will automatically refund any pre-cruise purchases made through My P&O Cruises*.

If you were part of a linked booking, your friends or family would also be able to opt for the FCC and refund for purchases made. Just ask us to make sure all members of your travelling group are linked when you make your booking.

*If you booked your cruise as part of a wider holiday package please contact your travel provider for information relating to their policies in place should you be denied boarding.


ABTA and ATOL protected

P&O Cruises is fully bonded with ABTA and your fly-cruise holidays are ATOL protected.



You must take out comprehensive holiday insurance when you sail with us. Whilst we hope you never have to claim, the policy will ensure you’re able to relax and enjoy your holiday knowing you’re protected should you need it.

P&O Cruises has partnered with Holiday Extras to offer appropriate, comprehensive travel insurance cover for our holidays.